When Trixie's brand new wagon breaks down in the middle of Hoofington, she finds herself unable to repair her broken wheel herself. So she decides to call upon Equestrian Roadside Assistance for help.

It will be a decision she is doomed to regret as she is forced to confront automatic voice directories, unhelpful operators, intolerable hold times, lovecraftian madness, gastrointestinal distress, and moronic protocol.

Trixie will never leave Hoofington with her sanity intact.

(Inspired by events that happened to the author)
Cover image credit goes to Guardian-Core.