Waning Sunset

Celestia has woken up to see a hooded figure in tears, speaking the words "I'm sorry" repeatedly. The question is who and what does the pony want?

Celestia is woken up from her slumber. When she opens her eyes all she see's is darkness and then hears crying. When her eyes finally adjust she finds a hooded pony on the ground, against the wall in tears saying "I'm sorry."

What will she do?