My name is Lyra Heartstrings. I live in Ponyville.

About a month ago, after Princess Twilight Sparkle's new palace appeared and the Princess and her friends took over running Ponyville, the Princess created a new system for reporting and responding to emergencies in Ponyville. It's a prototype for a system that, if successful, will be implemented throughout Equestria.

I'm here to tell you that the Princess' emergency response system needs...a lot of work. Mostly due to ponies not really understanding how to use it.