In the frozen north, a few species of animals are still yet to be befriended by ponies. Following some light research, Fluttershy makes her way up to the Crystal Mountains to observe and make friends with the frost bears in the mountainous region, but she finds more than just bears in the snowy region of the north. When she returns to Ponyville with her discovery, the mare must make decisions that are not only best for her, but for the foal she now claims as her own. With a big heart, she gains more than a new friend, she gains a family that struggles to be normal when the little filly is anything but normal. Fluttershy will learn what it means to love unconditionally and teach a young filly just what it means to be family.